Category Archives: Services

What I gained by switching from #Uber/ #Ola to the #MumbaiLocal

 

One of the small joys of living in a metro is the ability to hail a taxi easily and go about one’s business without requiring too much logistical planning. The advent of #Uber and #OlaCabs on the Mumbai public transport landscape made this even more convenient. For somebody (like me) who commutes upwards of 50 kilometres daily, this availability is a blessing. What, then, made me give up this uber convenience (pun fully intended) and regress, in many ways, to the popular yet infamous #MumbaiLocal train?

The answer lies in yet another characteristic of modern urban living – a sedentary lifestyle and…sigh… the resulting lower back pain. I realised I needed to change something drastically in my daily routine to overcome this situation. The solution came to me easily but I still took over six months to implement it.

I’ve come to the wonderful realization that those 30 extra minutes each day have been well worth the time.

Now, the commute to and from my place of work is not a tough one, by Mumbai standards, but the workplace being located at one end of the linear public transport route map of the city means that the nearest suburban railway station is about a kilometre and a half away, a 17-minute walk (as per Google Maps). This number is not frightening for the average Mumbaikar, I know, but to somebody who had happily adjusted to the ‘no-local-train-travel-in-the-past-10-years’ status, it did seem a tad challenging, not to mention the ‘adventurous spirit’ that one has to cobble up for the local train journey itself. Add to that number, the 10-minute kilometre-long walk from the train station at the other end to my residence, and I was looking at an increase of about 60% to my total one-way commute time, an additional 30 minutes. The math should not have made sense. Yet I lumbered ahead, all in the hope that my lumbar, at least, would applaud the decision. I decided to undertake at least the return leg of my commute by local train each workday.

I’ve kept up the practice for over a month and a half, and I’ve come to the wonderful realization that those 30 extra minutes each day have been well worth the time. I’ve gained in mind, body and spirit.

Mind

I am able to use the time on the train to (finally) catch up on my reading. Books were always a close companion on the train. These days the Kindle does just as well.

I also use the time, when I don’t find space convenient enough to read, to mentally organise my to-do list and prioritise my activities for the next day.

I’ve discovered parts of the city that I never knew before in my search for the shortest/ fastest/ cleanest route to and from the train station.

Body

This was, of course, the primary reason for making the switch – to get some exercise for the limbs. The lower back pain is history. The heart and lungs seem to have become stronger. A flight of stairs doesn’t seem daunting in the least anymore. And did I mention the mildly pleasant 3-lb weight loss?…

I also get some weight training in because of the 10-lb backpack I carry since it can weather the jostles and shoves of fellow train riders better than an elaborate office bag.

I feel more agile and alert since being on any Mumbai road requires you to be mindful of the next passer-by rushing past you, the large automobile merrily threatening you even at pedestrian crossings, the stray dog that decides to leap across exactly the same puddle at exactly the same time that you are about to hop over it, or the water tanker backing into a no-vehicle one-way street.

Spirit

I am able to use the time on the road to talk to myself and go over the events of the day/ week, introspect on what went well and what needs to get better.

I get to experience and enjoy the elements, whether it is the marvellous sunshine or the refreshing monsoon shower. It reminds me of how much natural wealth we have as residents of a tropical coastal city and how much of it we miss being ensconced in our air-conditioned cars and taxis.

I also get to mingle with the ‘average consumer’ of this large economy, who often becomes the subject of my work-related study and writing. I not only get to observe their interactions but also partake in the commercial activity in daily essentials that occurs on this critical lifeline of Mumbai, away from malls, e-commerce portals, and, I daresay, GST worries…

While these are the most critical takeaways for me, there has also been a side benefit – the substantial savings in travel costs. For the cost of a single Uber ride, I get a two-way unlimited use season pass for a whole month!

What’s not to love about the #MumbaiLocal?!

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Old Economy, New Businesses: #RuralWork in India

Judging by the comments and enthusiasm that my post on #RuralLiving drew, it seems to me that the idea of living in India’s villages is romantic enough for many people. Therein lies the irony – it is romantic, but is it achievable? After all, one can’t subsist on clean air and water (seeing as India is not turning socialist anytime soon). However, therein also lies the opportunity. Let me elaborate.

 

On the one hand, it may be true that today every other graduate of the hallowed IITs/ IIMs/ Ivy League or such other institutions is not a jobseeker but a (wannabe) job-creator and going down the entrepreneurship route. On the other hand, one in five 30-something yuppies, wants to turn farmer in the second innings of her/his career.

 

Not too long ago, becoming a farmer was the final resort for the lowest of the low offspring of a farmer and even (s)he would have considered at least one other avenue before signing up for it. The lure of city-life, with its bright lights, shopping options, a service culture (unheard of in the villages), and above all, a much higher income, was something every child who was born towards the end of the Cold War period yearned for.

 

And yet, for the same reasons that #RuralLiving is a massive innovation opportunity, it is also a tremendous business opportunity. It is possible to make money in our villages too, and not simply through the so-called (real estate) “development” projects (perhaps the last thing rural India needs at the moment, but that discussion could be the subject of another post). Expectedly, the two key sectors to focus on are agriculture and services.

 

India continues to be known as an agrarian economy but agriculture is rapidly losing its place as rampant labour-drain from villages forces people to look to other sources of livelihood. After all, how can you till the soil if there’s nobody to till it? Yet, if ever there was a time for agriculture to own its moment in the sun, it is now, what with question of food security looming over our heads in the near future. Of course, the challenges for agriculture in India have changed and so the strategy and methods for agriculture must change too. It needs to be accorded the same level of importance as any other science.

 

What agriculture in India misses is more than simply labour – it lacks a sound systematic knowledge base, appropriate technologies, a focus on scalability, a focus on financials, models to rationalise producer-to-consumer hops, and models to allow non-farmers to participate in the process, to name just a few challenges. But these gaps are precisely where new businesses can flower. Hosachiguru is one such catalyst in the agriculture paradigm that is now being defined.

 

Scalability or the lack of it has been pointed out too often as the chief culprit in the non-story that Indian agriculture has become. But one look at Desai Fruits & Vegetables will tell you how focus, perseverance and horticultural technology can work wonders and still leave the space open for several more F&V kings. Encouragingly, corporates like Mahindra have taken the leap in the dairy sector. But with agriculture being so vast, there are many such opportunities not just in horticulture and dairy, but also in floriculture, pisciculture, cattle rearing, etc.

 

Let’s look at the services sector then. Most people seem to believe either that people in rural areas don’t need services or that a service provider will not thrive there. But, consider this. Over half of the upper income households in India live in rural areas. A higher proportion of rural households are D-I-N-K than urban households. The demand-pull for automobile ownership (passenger vehicles) is expected to be equal for rural and urban areas in this decade. Rural incomes and rural discretionary spending have been rising at a faster clip than urban incomes and similar urban spending.

 

Yet, the rural population is forced to take this discretionary surplus to the cities because there simply aren’t enough avenues, not even essential services, in the rural areas to spend on. A vehicle owner in a rural area must travel at least 50 km, to the nearest service workshop, to get his/ her car serviced or repaired. She must visit the next city to get a salon treatment. He must plan his next city trip such that he can make a visit to the laundry to drop off his ‘dry-clean only’ wardrobe items. She must do justice to her aggregated shopping list for clothes, shoes and beauty essentials when she visits the sole cinema theatre in the city to catch the latest Bollywood release, which will run only for a week at the theatre. Even routine maintenance and repair activities requiring the skills of a plumber, electrician or carpenter require dialing into a city directory for summoning required help.

 

These simple enough routine activities for an urbanite require significant planning, long-distance commuting and an enormous amount of time for the upper income ruralite. Admittedly, it would take an innovative business model, novel channel marketing tactics, and a long-term horizon to make services economically sustainable in the rural areas. But surely the reward should be worth the risk once a solution to the aggregation and scalability challenges is achieved.

 

More power to our villages!